Shipping policy

At SULMAN BOTTLE & CAPSULE PHARMACEUTICAL COSMETICS PACKAGING MACHINERY STORE, we are committed to delivering your orders safely, quickly, and professionally throughout Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Bulk or customized orders may require additional preparation time. Customers will be informed before dispatch.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 Business Days
  • Other Cities & Remote Areas: 3–7 Business Days
  • Bulk Orders & Machinery: Delivery time depends on product availability and destination.

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

  • Shipping charges are calculated during checkout based on the order weight, size, and destination.
  • Promotional offers with Free Shipping will be clearly mentioned on the product or checkout page.

Order Tracking

Once your order has been shipped, you will receive shipment details so you can track your parcel until delivery.

Delivery Information

Please ensure that:

  • Your shipping address is complete and accurate.
  • Your contact number is active and reachable.
  • Someone is available to receive the parcel at the delivery address.

Incorrect or incomplete information may cause delivery delays.

Bulk & Wholesale Orders

For wholesale quantities, custom packaging requirements, or machinery orders:

  • Shipping cost may differ from standard orders.
  • Additional handling or freight charges may apply depending on order volume.
  • Our team will contact you to confirm shipping arrangements before dispatch if necessary.

Damaged or Missing Items

Please inspect your package upon delivery.

If your parcel arrives damaged or any item is missing:

  • Notify us within 24 hours of receiving your order.
  • Share clear photos of the package and products.
  • Our support team will investigate and provide an appropriate solution.

Delivery Delays

While we work with reliable courier partners, unexpected delays may occasionally occur due to:

  • Severe weather conditions
  • Public holidays
  • Courier operational issues
  • High seasonal demand
  • Remote delivery locations

We appreciate your patience in such situations.

Contact Us

If you have any questions regarding shipping, delivery status, or wholesale orders, our team is always happy to assist.

SULMAN BOTTLE & CAPSULE PHARMACEUTICAL COSMETICS PACKAGING MACHINERY STORE

📞 Phone / WhatsApp: +92 334 9878841

We are committed to providing reliable service, secure packaging, and timely delivery for every order.